jil5 Privacy Policy

This Privacy Policy ("Policy") describes how jil5 ("jil5," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," or "you") who access or use the jil5 online gaming platform at jil5.app (the "Platform"). This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC").

By registering an account on jil5, accessing the Platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please do not use the jil5 Platform.

1. Who We Are

jil5 is an online gaming and sports betting platform operating under applicable Philippine online gaming regulations. jil5 acts as the personal information controller ("PIC") with respect to the personal data of its registered players and website visitors. For all data privacy inquiries, you may contact our Data Protection Officer at the details provided in Section 14 of this Policy.

2. Personal Data We Collect

jil5 collects the following categories of personal data from players and users of the Platform:

Category	Examples
Identity Data	Full legal name, date of birth, government-issued ID number, nationality
Contact Data	Email address, mobile number, residential address (city, province)
Account Data	Username, encrypted password, account preferences, communication settings
Financial Data	GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records
Gaming Data	Game history, wager amounts, win/loss records, session duration, bonus usage
Technical Data	IP address, device type, browser type and version, operating system, time zone, cookie identifiers
Usage Data	Pages visited, features used, click patterns, referral source, session timestamps
Communications Data	Support chat transcripts, email correspondence, feedback submissions

We do not intentionally collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required for regulatory compliance purposes, in which case we will seek your explicit consent.

3. How We Collect Your Data

jil5 collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing identity verification (KYC), making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud detection data from security partners; payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.
• Regulatory sources: Information received from PAGCOR, the AMLC, or other Philippine regulatory bodies in connection with our compliance obligations.

4. How We Use Your Personal Data

jil5 processes your personal data for the following purposes:

• To create, verify, and manage your jil5 account and enable access to the Platform.
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, and Philippine bank transfers.
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations and Philippine law.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities in compliance with the Anti-Money Laundering Act (AMLA) and AMLC directives.
• To provide customer support and respond to your inquiries via live chat and email.
• To send you transactional communications, account notifications, and security alerts.
• To send you promotional communications and bonus offers, where you have consented to receive such communications.
• To personalize your gaming experience and recommend relevant games and promotions.
• To monitor gaming activity for responsible gaming purposes, including identifying at-risk players and applying player protection measures.
• To comply with our legal and regulatory obligations under Philippine law.
• To improve the Platform, analyze usage patterns, and conduct internal research and analytics.

5. Legal Basis for Processing

jil5 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the jil5 Terms and Conditions, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, the AMLA, and the DPA itself.
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

jil5 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals.
• Identity verification providers: KYC and age verification service providers to confirm your identity and eligibility to use the Platform.
• Game providers: Licensed game studios and software providers whose games are available on the jil5 Platform, to the extent necessary for game delivery and fairness auditing.
• Regulatory authorities: PAGCOR, the AMLC, the NPC, and other Philippine government agencies, where disclosure is required by law or regulatory directive.
• Security and fraud prevention partners: Third-party providers assisting with fraud detection, cybersecurity, and platform integrity.
• Professional advisors: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations.

All third-party service providers engaged by jil5 are required to process personal data only in accordance with our instructions and in compliance with the DPA and applicable data protection standards.

7. Cookies and Tracking Technologies

jil5 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality such as login sessions and security.
• Performance cookies: Collect anonymized data about how players use the Platform to help us improve performance and user experience.
• Functional cookies: Remember your preferences such as language settings and game lobby filters.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jil5 Platform.

8. Data Retention

jil5 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years as required under the AMLA and its implementing regulations.
• Gaming activity logs are retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.
• Marketing consent records are retained for the duration of your account and for three (3) years following account closure.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jil5 will securely delete or anonymize such data.

9. Data Security

jil5 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols and encryption of sensitive data at rest.
• Access controls limiting personal data access to authorized personnel on a strict need-to-know basis.
• Regular security assessments, vulnerability scanning, and penetration testing of the Platform.
• Multi-factor authentication requirements for account access and administrative systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jil5 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jil5 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jil5:

• Right to be informed: The right to know what personal data jil5 collects about you and how it is used.
• Right of access: The right to request a copy of the personal data jil5 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. jil5 will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

11. Children's Privacy

The jil5 Platform is strictly intended for adults aged 21 years and older. jil5 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the data, and forfeit any associated funds in accordance with applicable regulations. If you believe a minor has registered on the jil5 Platform, please contact us immediately at [email protected].

12. Cross-Border Data Transfers

jil5 primarily processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, including game providers and technology partners operating in other jurisdictions. Any such cross-border transfers are conducted in compliance with the DPA and its IRR, including the implementation of appropriate safeguards such as contractual data protection clauses to ensure your data receives an equivalent level of protection.

13. Changes to This Privacy Policy

jil5 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. The most current version of this Policy will always be available at jil5.app/privacy-policy. Material changes will be communicated to registered players via email or a prominent notice on the Platform. Your continued use of the jil5 Platform following the posting of an updated Policy constitutes your acceptance of the changes.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jil5, please contact our Data Protection Officer:

• Email: [email protected]
• Subject line: Data Privacy Request – [Your Name]
• Response time: Within 30 days of receipt of your verified request
• Support hours: 24 hours a day, 7 days a week via live chat and email

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information on how to file a complaint with the NPC is available on the NPC's official website.